by Jeremy Gordon, Kiva Fellow
On July 26th, Erick Bii updated the 21 lenders that had supported his loan with the state of his business, the impact of his loan on his family, and his recent challenges. To read the full journal, click on the quote above.
To communicate with his lenders, Erick didn’t need to travel to the Juhudi branch office in Litein, or even sit down with a loan officer at his farm. Instead, he responded to a series of SMS questions sent to him via his mobile phone. Erick chose to receive his survey in Kiswahili, but in several of [our] [early] [tests], borrowers preferred to send their updates in English.
Read more: http://fellowsblog.kiva.org/2010/07/28/in-the-words-of-our-clients/
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